karen bromley swim school

Q. At what age can my child start lessons?

A. We offer lessons for all ages so children can come along at any age or stage. We accept babies from birth onwards at some locations, provided their umbilical cords are healed. Dads are more than welcome to classes, useful for the first 6 weeks when Mums can't get in the water.

Q. What should my child wear?

A. Children up to school age must wear a double nappy system, a swim nappy with a neoprene nappy over the top to prevent any leakage, these can be bought online from splashabout or direct from me. Children of school age should wear a swimming costume and boys should wear swimming trunks, not baggy shorts, that can weigh them down and make swimming hard work. Swim hats are recommended for school age children for good practice, especially those with long hair. 

Q. How do I book a course?

A. Please contact us via email, phone or the enquiry form and you will be sent an enrolment form.

Q. What is the cost?

A. Classes start from £8.50 and a course runs for aproximately 12 weeks, for private classes please contact me for the cost. If you join a course half way through you only pay for half the course.

Q. Can I pay weekly?

A. Courses must be paid for in advance and can either be paid in full, two or three instalments.

Q. Are catch up lessons available?

A. As a general rule, no, but we are flexible on this provided there are spaces, it will be assessed on a case by case basis.

Q. What is your cancellation/refund policy?

A. No refunds are given if cancelled less than 7 days prior to the start of the course. Where more than 7 days notice is given a full refund will be given, subject to a £15 administration fee. If lessons are cancelled by the school a catch up lesson will be offered or if this is not possible a credit or a refund will be given.

Q. What happens if the lesson is cancelled due to snow, ice or other natural phenomena?

A. If the lesson has to be cancelled due to inclement weather and is beyond the control of the swim school or the venue, no refunds will be given. Details of such cancellations will be posted on facebook and via email to those concerned. If it is possible a catch up class will be arranged. 

Q. Can both parents attend the class?

A. To ensure everyone's comfort and safety this will be dependent on the size of the class and the pool. Usually this is not a problem. No extra charge is made for both parents being in the pool, as it is a lovely experience that you can all enjoy. Grandparents are also welcome to bring babies.

Q. How much are adult lessons?

A. Please contact me for prices regarding adults as prices may vary due to location. Underwater video analysis sessions are priced differently to beginner and group lessons.